Privacy Policy

Thank you for visiting "PhysioMira Physiotherapy" (PhysioMira.com) (hereinafter known as "we", "us", "Website"). To better protect your privacy we provide this Privacy Policy to explain our online information practices and the choices you are able to make regarding how your information is collected and used. For transparency and to easily locate this policy, we make it available on our homepage and at every point where personally identifiable information may be requested.

PhysioMira Physiotherapy (PhysioMira.com) is committed to provide a website that respects the privacy of our visitors. This privacy policy summarizes the privacy practices of the PhysioMira Website.

All personal information collected by PhysioMira Physiotherapy (PhysioMira.com) is governed by the Canadian Privacy Act. This means that you will be informed of the purpose for which your personal information is being collected and how to exercise your right of access to that information.

Your Privacy and PhysioMira Physiotherapy (PhysioMira.com)

The nature of the Internet is such that Web servers automatically collect certain information about a visit to a website, including the visitor's Internet Protocol (IP) address. IP addresses are unique numbers assigned by Internet Service Providers (ISP) to all devices used to access the Internet. Web servers automatically log the IP addresses of visitors to their sites. The IP address, on its own, may not identify an individual. However, in certain circumstances, such as with the co-operation of an ISP for example, it could be used to identify an individual using the site.

Unless otherwise noted, PhysioMira Physiotherapy does not automatically gather any specific information from you, such as your name, telephone number or email address. PhysioMira would obtain this type of information only if you supply it to us, for example, by email or by filling in a contact form.

In cases where we communicate with you through other organizations outside of PhysioMira, such as social media platforms or mobile applications, IP addresses may be recorded by the Web server of the third-party service provider.

Communicating with PhysioMira Physiotherapy (PhysioMira.com)

If you choose to send PhysioMira Physiotherapy (PhysioMira.com) an email or complete a contact form online, your personal information may be used by PhysioMira Physiotherapy in order to respond to your inquiry. PhysioMira Physiotherapy does not use the information to create individual profiles nor does it disclose the information to anyone. Any disclosure of your personal information is in accordance with the Privacy Act.

Personal information from emails or completed contact forms is collected pursuant to the Privacy Act. Such information may be used for statistical, evaluation and reporting purposes.

Communicating personal information via our website

Emails and other electronic methods used to communicate with PhysioMira Physiotherapy (PhysioMira.com) are not secure. When you submit a form on PhysioMira Physiotherapy (PhysioMira.com) website this generates an email that is sent to the Company. Since email is not secure, it is recommended that you do not send sensitive personal information, such as your Alberta Health Care number or your date of birth, through non-secure electronic means.

CAN SPAM Act

The CAN-SPAM Act establishes requirements for commercial electronic communication, gives your the right to have our emails stopped from being sent to you. We hate spam as much as you and we will never intentionally spam your inbox, and will always give you an easy way to stop our emails, or further communications with PhysioMira Physiotherapy (PhysioMira.com). In accordance with the law, all of our newsletters contain an easy unsubscribe link or button. If you would like to stop all communications with PhysioMira you can email info@physiomira.com and we will promptly stop all our correspondence with you.

Text (SMS) Messaging Communications & User Consent

How to Opt-In to SMS/TEXT Messages

By providing your mobile phone number and opting in on our intake form, you agree to receive SMS/TEXT messages from PhysioMira. You may also opt-in to receiving text messages by initiating an SMS/TEXT conversation through one of our SMS/TEXT enabled phone numbers.

Message and data rates may apply. Messaging frequency may vary depending on your interactions with us.

How to Opt-Out of SMS/TEXT Messages

You may revoke your consent to receive SMS/TEXT messages at any time by replying “STOP” to any message you receive from us.

After this confirmation, you will no longer receive SMS/TEXT messages unless you opt back in.

How to Request Help

If at any time you need assistance with our SMS/TEXT program, reply “HELP” to any message.

Data Collection & Use for SMS

When you opt in to SMS/TEXT communications, we may collect the following information:

• Your mobile phone number
• Message history (messages sent to and received from you)
• Interaction data such as opt-in/opt-out status

This information is used solely for delivering SMS messages, providing customer support, and maintaining records of messaging consent.

Sharing & Disclosure

We do not sell or lease your SMS/TEXT-related data to third parties. We may share your information only with:

SMS platform providers who assist with message delivery

Service providers acting on our behalf under confidentiality agreements

Legal authorities when required by law or to protect our rights

All third-party providers are required to safeguard your information and use it only for the services they provide to us. We will not share or sell your mobile number or SMS/TEXT consent with third parties for their marketing purposes.

Security

We take commercially reasonable steps to protect your SMS-related information from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission is 100% secure, and we cannot guarantee absolute security.

Changes to This SMS/Text Messaging Policy

We may update or modify this SMS/TEXT policy at any time. Changes become effective upon posting to our website. Continued participation in our SMS/TEXT program after changes indicates your acceptance.

Third-Party Social Media

PhysioMira Physiotherapy (PhysioMira.com) uses social media serves as an extension of its presence on the Web. Social media account(s) are public and are hosted on remote servers to which we do not have access. Users who choose to interact with us via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications you use to access them.
PhysioMira Physiotherapy (PhysioMira.com) uses X, Facebook, Instagram, and WordPress

Sharing your information

PhysioMira Physiotherapy (PhysioMira.com) will never sell or rent your personal information. All your communication with PhysioMira Physiotherapy (PhysioMira.com) will be strictly confidential. However, PhysioMira Physiotherapy (PhysioMira.com) may disclose your personal information if required to do so by law (for example, a subpoena) or regulation, or in good faith to (a) comply with legal processes served on the site, or (b) protect the rights and property of Provider, or (c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or (d) where your communication suggests possible harm to others.

PhysioMira Physiotherapy (PhysioMira.com) may transfer information about Users if we are acquired by or merged with another company. We are not responsible for notifying User of such changes.

PhysioMira Physiotherapy (PhysioMira.com) will not share your information with third parties without your permission, other than what is mentioned in this Privacy Policy. It will only be used for the purposes stated above.

Improving your Experience on PhysioMira Physiotherapy (PhysioMira.com)

Cookies and digital Markers

A digital marker is a resource made by your browser to remember certain pieces of information for the Web server to reference during the same or subsequent visit to the website. Examples of digital markers are "cookies" or HTML5 web storage.

We use digital markers and cookies to improve our knowledge of how our website is being used which enables us to know  whether out website is performing optimally. This allows us to provide a an enjoyable and innovative online interaction experience with PhysioMira.

Some examples of what digital markers do are as follows:

• they allow a website to recognize a previous visit each time the visitor accesses the site;
• they track what information is viewed on a site which helps website administrators ensure visitors find what they are looking for.

PhysioMira Physiotherapy (PhysioMira.com) may store some information in the form of a cookie on your computer when you visit our website. The PhysioMira Physiotherapy (PhysioMira.com) website is able to read these cookies for information purposes when you return to our website.

The type of information we collect as a result of you accepting a cookie being is specific to your device and may include the IP address, the date and time of the visit, what pages or parts of PhysioMira.com were accessed and whether the web pages requested were delivered successfully. Information stored in a cookie that is provided to us is completely anonymous; it represents a computing device rather than an individual.

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

You can change the settings in your browser so that it does not accept digital markers or cookies, or have your browser delete already existing cookies, if you wish. If you visit PhysioMira Physiotherapy (PhysioMira.com) website with cookies disabled, it should not have a significant impact on your experience, but some features may not be available to you. To find out how to disable cookies, consult the Help menu of your browser.

Web Analytics

Web analytics is the collection, analysis, measurement, and reporting of data about Web traffic and visits for purposes of understanding and optimizing Web usage.

When your computer requests a PhysioMira Physiotherapy (PhysioMira.com) Web page, we collect the following types of information for Web analytics using digital markers (as described above):

• the originating IP address
• the date and time of the request
• the type of browser used
• the page(s) visited

Information used for the purpose of Web analytics is collected by PhysioMira Physiotherapy pursuant to its mandate as outlined within the Privacy Act and the Personal Information Protection and Electronic Documents Act. Such data may be used to improve our website as well as for communications and information technology statistical purposes, audit, evaluation, research, planning and reporting.

PhysioMira Physiotherapy (PhysioMira.com) uses Google Analytics to conduct Web analytics.

Protecting the Security of visitor information

PhysioMira Physiotherapy (PhysioMira.com) strictly protects the security of your personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except as stated herein. Inside the company, data is stored in password-controlled servers with limited access.

You also have a significant role in protecting your information. Be aware that email is not a secure communication method and never disclose personal information such as your Alberta Health Care number or date of birth via our website or through email communication with PhysioMira.

PhysioMira Physiotherapy (PhysioMira.com) website uses Secure Socket Layer (SSL) encryption technology which keeps your communication via our website safe. If you've contacted us through the online contact form and we email you back, be aware that email is not a secure communication method.

Linking to Other Websites

Links to websites not under our control and are provided solely for the convenience of our website visitors. PhysioMira Physiotherapy (PhysioMira.com) is not responsible for the accuracy, currency or reliability of the content. PhysioMira Physiotherapy (PhysioMira.com) does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

Ownership and Usage of Content on This Site

Materials on this website were produced and/or compiled by PhysioMira Physiotherapy for the purpose of providing visitors with access to information about the services offered by PhysioMira Physiotherapy(PhysioMira.com). You may not use and reproduce any of the materials on this site without prior written consent of PhysioMira Physiotherapy (PhysioMira.com).

Some of the content on this site may be subject to the copyright of another party.

Cookie Policy

Effective Date: 16-Oct-2024
Last Updated: 16-Oct-2024

 

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Who can I contact if I have any questions?

Questions about our Website privacy policy or our Website in general may be directed to PhysioMira at the following addresses:

 

PhysioMira Physiotherapy

404 Erb St W, Waterloo, ON N2L 1W8
(226) 210-7443
info@physiomira.com