Online Physiotherapy
Virtual Care Physiotherapy
When you can't make it to the clinic, connect with your physiotherapist via our video conferencing app.
The current global health crisis is changing the health care landscape forever. As we practice social distancing, this is a good opportunity for us to introduce an online physiotherapy platform. The technology for tele-rehabilitation has been used by many therapists with great success. We believe this new model of healthcare delivery will elevate the health consciousness of all communities.
What is virtual care physiotherapy?
Virtual care physiotherapy is also called tele-health or tele-rehabilitation. It uses online video conferencing to connect you, the patient, with your physiotherapist.
We are now offering physiotherapy solutions through our virtual clinic via our secure web video conferencing platform.
You can connect online with your physiotherapist using your phone, tablet, or computer. You'll get answers to your questions regarding your current progress or new pain.
Virtual connection, real physiotherapy
Current Patients
If you are a current patient but can't make it to the clinic.
New Patients
If you need advice about a new condition or problem and how to manage it.
Our virtual care platform
All in one convenient app
- Join with just one click, we'll send you an invitation
- Join from your phone, tablet, or computer, (native apps for iOS and Android)
- Highest privacy and security standards (audio and video are encrypted)
- We can show you exercise videos right on your screen
- Instant access to your exercise prescriptions
What our patients think of virtual physio
How does it work?
1. Book
Schedule an appointment as you would normally, by calling our receptionists or by visiting our online booking site.
2. Download
Download the Physitrack app to your iOS or Android device.
3. Connect
We will email you an invitation to connect to the call at the time of your appointment.
Our Physiotherapists Offering Online Physiotherapy
Mira Jindani, MScPT
Physiotherapist
Frequently asked questions
There are many scientific studies published on the effectiveness of tele-rehabilitation. We can do about 90-100% of what we would do in the clinic.
We use an app called PhysiApp which is available in the AppStore for iOS and on Google Play for Android.
No, we do not record our video chats. We respect your privacy and do not record or store any video or audio. Our app uses HIPAA, PHIPA (Canada) and GDPR compliant technology.
Insurers we have been in contact with are very happy that we have virtual care as an option. Check with your benefits provider whether they would cover a virtual visit.
At this time the direct billing systems are not set up for us to submit virtual care visits. However, since the physiotherapy landscape has changed so drastically and rapidly, we have no doubt that this will be possible in the near future.