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Online Physiotherapy

Virtual Care Physiotherapy

When you can't make it to the clinic, connect with your physiotherapist via our video conferencing app.

The current global health crisis is changing the health care landscape forever. As we practice social distancing, this is a good opportunity for us to introduce an online physiotherapy platform. The technology for tele-rehabilitation has been used by many therapists with great success. We believe this new model of healthcare delivery will elevate the health consciousness of all communities.

What is virtual care physiotherapy?

Virtual care physiotherapy is also called tele-health or tele-rehabilitation. It uses online video conferencing to connect you, the patient, with your physiotherapist.

We are now offering physiotherapy solutions through our virtual clinic via our secure web video conferencing platform.

You can connect online with your physiotherapist using your phone, tablet, or computer. You'll get answers to your questions regarding your current progress or new pain.

Telehealth Physiotherapy Edmonton

Virtual connection, real physiotherapy

Current Patients

If you are a current patient but can't make it to the clinic.

Check in with your physio about your progress

Progress your specialized exercise program

Implement strategies for self tissue release

We'll provide education on pain science and relief

New Patients

If you need advice about a new condition or problem and how to manage it.

We can assess movement restrictions

We can teach you self palpation to determine tissue tension

Implement specialized exercise program

Implement strategies for self tissue release

Manage your pain

We'll provide education on pain science and relief

Our virtual care platform

All in one convenient app

  • Join with just one click, we'll send you an invitation
  • Join from your phone, tablet, or computer, (native apps for iOS and Android)
  • Highest privacy and security standards (audio and video are encrypted)
  • We can show you exercise videos right on your screen
  • Instant access to your exercise prescriptions
Online Physiotherapy App

What our patients think of virtual physio

"It was great to be able to discuss my physio needs this way. I had been wondering how many months I might have to wait before getting help what with our covid-19 situation, this way I get to address it now and can start exercises to make it better while I have all this time at home! It's always nice to meet in person - but this was a brilliant way to get support when that is not an option."

- Virtual Care Patient

How does it work?

1. Book

Schedule an appointment as you would normally, by calling our receptionists or by visiting our online booking site.

2. Download

Download the Physitrack app to your iOS or Android device.

3. Connect

We will email you an invitation to connect to the call at the time of your appointment.

Our Physiotherapists Offering Online Physiotherapy


Mira Jindani, MScPT


Frequently asked questions

Is virtual care physiotherapy effective?

There are many scientific studies published on the effectiveness of tele-rehabilitation. We can do about 90-100% of what we would do in the clinic.

What app do you use for the video conferencing?

We use an app called PhysiApp which is available in the AppStore for iOS and on Google Play for Android.

I'm worried about my privacy, are the video sessions recorded?

No, we do not record our video chats. We respect your privacy and do not record or store any video or audio. Our app uses HIPAA, PHIPA (Canada) and GDPR compliant technology.

Is it covered by my extended health care benefits?

Insurers we have been in contact with are very happy that we have virtual care as an option. Check with your benefits provider whether they would cover a virtual visit.

Can you direct bill my virtual care physiotherapy visit?

At this time the direct billing systems are not set up for us to submit virtual care visits. However, since the physiotherapy landscape has changed so drastically and rapidly, we have no doubt that this will be possible in the near future.

Ready to feel better?

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